How do I transfer my progress to a new device?
On the current device, link your account to Facebook.
Next, grab the new device and follow these steps:
- Download Jackpot Magic Slots
- Open Jackpot Magic Slots.
- Tap the gear-shaped icon.
- Tap Account Settings or Account.
- Tap Connect.
- If requested, enter your Facebook info.
- Confirm that you wish to import the Facebook-linked account.
Your account will overwrite the new account, and you'll be able to pick up right where you left off.
I can't link to Facebook
Contact Customer Support and share as much of the following information as possible:
- Your Friend Code (if you remember it. If not, don't worry.).
- The Friend Code that currently appears on your device (if you see a new one).
- Your username.
- A description of the profile picture(s) that were on your account.
- The approximate level you reached.
- The approximate number of virtual coins that you had on the account.
- Your Club
- The information about the last 2 purchases. Please note that a screenshot of the purchase receipt is required.
With this information, Customer Support will do everything they can to help recover your account.