How do I take a screenshot?
Screenshots are a snapshot of what's currently visible on your screen. They can be very helpful when you want to show a Customer Support Representative an image of what you're seeing.
To take a screenshot:
- Press the Home button and the Sleep/Wake button on the device at the same time. The screen will flash white. If you have sound enabled, you'll hear a camera click.
If you're contacting customer support, please see the Attach a File to Your Email help article for information on sending the screenshot.
Please don't send screenshots using an app . The picture will not come through. Instead, please open your internet browser and go to your mail client's website to send a screenshot.